What happens to your data

Deleted

Gone completely, and nothing in the game depends on it:

• Your email address, your password and any way of signing in
• Sign-in links, sessions and anything else that could let somebody in
• The security data we keep to spot people running several accounts — addresses, device fingerprints and the scores built from them
• Your settings: language, theme, and the preferences you chose
• Your inbox, and the reports written for you while you were away

Kept, because it is not only yours

A season with a hole in it is wrong for the eleven other managers who played it, so results stand:

• Match results, standings and box scores
• Transfers you completed, and the audit trail that proves what was paid
• Which club you held, and when — the same record every other manager in that world has of you

Kept, without your name on it

The record of what happened survives; the person is removed from it:

• Your manager name is replaced by a permanent placeholder, so every mention still points somewhere and none of them points at you
• Your career record, honours and head-to-head results keep the placeholder instead
• Your public profile page is removed
• The sex and nationality you chose for your manager are cleared

How to ask

Sign in and open Settings: there you can delete your account yourself and download a copy of your data. Or write to us at [email protected] and we will do it by hand; the law gives us a month to answer. Your account stays until you ask us to delete it: we do not delete accounts for being inactive.

The one exception

If an open investigation names your account, the evidence is held until that case is closed, and then the erasure runs. We will tell you if that applies to you.